Return and Refund Policy

General terms

We offer a 14 days return and refund policy after your order has been delivered.

Refund

If the order is not shipped out yet, we can issue a full refund back to your original payment method. Please use this contact us form for canceling the order and request a refund.

If the order is shipped, we cannot offer any refund.

Failed delivery, Color difference, Damage on arrival, Missing items OR Wrong items

Please contact us by using this contact us form. Take a picture of the package, and we will arrange a reshipment or full refund after the verification.

Wrong Items Quantity OR Missing part of items

Please contact us by using this contact us form. and we will arrange a reshipment or Partial refund after the verification.

 

Shipping Costs

You will be responsible for paying for your shipping costs for returning the items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.